Help centre
How can we help?
Practical guides for getting the most out of BeNotely. For extra help, reach out any time at support@benotely.com.
Getting started
From signup to your first booking
Bookings & calendar
How customers book and how your day runs
- How your customers book
- Why a time isn't showing on your booking page
- Your calendar, day to day
- Confirmations and reminders
- How the waitlist fills your cancellations
- Your booking terms
- Set your start time intervals
- When a customer books two services at once
- Your reschedule, cancellation and no-show policy
- Closed dates and public holidays
- Time away for your team
- Rosters, rotating weeks and one-off changes
- Recurring bookings
Catalogue
Services, products, gift cards and forms
Your website
Publishing, domains and analytics
Payments & deposits
Protecting bookings and getting paid
Reports
Your takings and business numbers
Marketing & messages
Campaigns, texts and consent
Your customers
The customer list and what it remembers
BeNotely Intelligence
The suggestions layer and the Today page
Plans & billing
The trial, the free plan and paying